Cat in carrier in waiting room
Your cat will do better in the waiting room if her carrier is covered and on a higher surface.

Your cat is in his carrier and the ride to the vet clinic went well. He went into his carrier for some treats without a whole lot of fuss. You played some of the cat specific music on the ride and your kitty was actually quiet for a change.

You pull into the clinic parking lot and pick a spot to park. What’s next? The dreaded waiting room!

managing your cat’s stress in the waiting room


You enter and check in at the front desk. You put your cat in his carrier on the floor and immediately a small dog and child run up to the carrier. You are thanking your lucky stars that you covered that carrier. After checking in, you look for a place to sit and wait. The place is packed with barking dogs and some terrified looking cats in carriers. You find a seat and squeeze in to wait.

your cat’s stress in the waiting room


The Cat – Both Predator and Prey

The waiting room at a veterinary hospital can be a terrifying experience for your cat. By nature, cats are hunters but they are also hunted by larger animals, from coyotes and mountain lions to domestic dogs. Now your cat is shut in his carrier, with potential predators around.

The Cat – Both Solitary and Social

The waiting room may also have some other cats waiting. They may be frozen in fear or hissing and growling.
Cats are by nature solitary hunters but they will come together in social groups called colonies if there is enough food available. The core of the colony is the mother cat and her daughters, sisters, and their offspring. Consequently, cats are social with their immediate families, although not necessarily with other cats.

The Cat – the Language of Smell and Scent

Cats communicate in large part by smell. The waiting room is most likely full of unfamiliar scents and smells. There are the scents of strange cats and canine “predators”, in addition to the odors of humans, cleaners and disinfectants.

The Cat – Unfamiliar Sounds

Cats have one of the broadest range of hearing of any land animal – they hear the high-pitched sounds of mice (that we can’t hear) but also lower pitched sounds, like that of the human male voice. Returning to the waiting room, your cat may be hearing not only the barking dogs and hissing cats but also the sounds produced by the clinic office equipment. These unfamiliar sounds can be stressful for your cat.

tips for managing your cat’s stress in the waiting room


  1. Cover the carrier so that your cat will not see other animals or people.
  2. Place the carrier on a higher surface off the floor – on a chair, on your lap. Being higher up helps your cat feel safe, less vulnerable to predators.
  3. Play cat specific music – this music can be downloaded to your phone and played at a very low volume. Your cat can hear sounds that are almost inaudible to people. Place the phone in your cat’s carrier and allow her to hear some familiar, soothing music.
  4. Spray the carrier cover with pheromone spray (“Feliway” Classic, Comfort Zone Calming) prior to leaving for the vet clinic. Pheromone sprays can send your cat a message of safety and territory.
  5. Bypass the waiting room: Ask the clinic staff if you can wait in your car until an exam room is open. Explain that you are trying to keep your cat’s stress levels down.

Choosing a cat-friendly practice can alleviate the concerns we have listed above.  A Cat Friendly Practice will have a strategy to keep your cat from seeing, smelling and hearing other animals that can make your cat fearful and anxious.

  • waiting area just for cats
  • cat-only appointment times
  • allowing you to wait for an open exam room in your car

Managing your cat’s stress in the waiting room is another step toward having a good veterinary appointment.  Because you have prepared your cat for travel to the clinic and given her ways to cope with the stress in the waiting room, she will not be so anxious during her exam.  Our next step is to demystify the veterinary examination for our cats.  Thank you for being an active participant in your cat’s health care!

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stressors your cat experiences during a car rideCats tend to be homebodies – your cat’s ideal day may include eating breakfast, then finding a sunny window to nap in. Midday is time for a stretch and a snack; if the weather is nice, he may want to spend some time in his catio. Unlike dogs, few cats become ecstatic at the prospect of a car ride, hanging their heads out of the window.

Once your cat accepts his carrier, the next step to getting him to the vet is the car ride. The car ride introduces additional stressors for your cat to experience. Here are some tips to help your cat cope with the stress of the car ride.

Help your cat cope with the stress of the car ride


Unfamiliar Smells and Scents

 

Include your cat’s familiar bedding in her carrier to offset the unfamiliar smells of the car with the reassurance of her own, individual scent. Spraying the carrier with feline facial pheromones (Feliway Classic, Comfort Zone Calming) also sends a message of security and territory to the traveling cat. Make sure to spray the carrier 15-20 minutes before your cat enters it so that the alcohol in the spray dissipates.

Lack of Resources

Delays due to accidents or road construction are part of car travel. Make sure to provide your cat some resources on the way. A non-slip absorbent pad for accidents is part of a well-equipped carrier. On long car rides, you may want to consider putting some ice cubes in a bowl that will gradually melt, provide water to drink and less mess in case of spills.

Motion

Some pets may be prone to motion sickness – this may be in part due to anxiety. Carrier/travel training can alleviate some of this. Travel medications for anxiety and nausea will be addressed in a later post in this series.

Unfamiliar Noises

Horns honking, engine noise, and sounds of passing vehicles are part of the car travel experience. Try offsetting these unfamiliar noises with some cat-specific music (https://www.musicforcats.com/).

Researchers at the University of Wisconsin composed music that would calm cats. In 2019, this cat music was tested in the veterinary clinic at Louisiana State University.  Stress and handling scores were lower for cats exposed to the “cat music” than the scores of cats exposed to silence or classical music. (see Cat Music:Just for Cats).

Unfamiliar Sights

 

Flashing lights and large vehicles going by your car can startle and frighten your cat. Consider covering your cat’s carrier to shield him from unfamiliar sights.

Cat-Carrier-Cover

Help your cat cope with the stress of the car ride: Practice rides


Of course, there is nothing like actually having some positive travel experience. When teenagers first get their drivers’ permit, there is some anxiety and excitement on those first few drives that goes away as they gain experience driving.

Some short “practice drives” with positive reinforcement can help your cat cope with the stress of the car ride.  If your cat is clicker-trained, the clicker can be used to trigger some positive emotions – your cat associates the sound of the click with something good such as treats.

First, let’s get your cat used to the car.

  • Have your cat enter his carrier. Click and treat.
  • Carry the carrier to the car and put it inside.
  • After a few minutes, take the carrier back into the house and let kitty out.  Click and treat.

Once your cat is comfortable sitting in his carrier in the car, get ready to do some driving.

  • Have your cat enter his carrier.  Click and treat.
  • Carry the carrier to the car and put it inside.
  • Start the engine and let the car idle for a few minutes.  Play music if you plan to use it.
  • Go for a drive around the block.
  • Return home and turn car off.
  • Take the carrier back into the house and let kitty out. Click and treat.

Your cat now has some travel experience under his belt. Car travel should now be a little less scary.  Every so often, take kitty for a spin around the block or to a park nearby if he will ride in a backpack or stroller.  Try to allow him some positive experiences where the car drive does not end up at the vet.  (For information about your cat’s safety and carrier placement in the car, visit https://www.centerforpetsafety.org/).

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cats with carrier and treats

Cats love boxes and a carrier is just another box! However, your cat may have a love-hate relationship with her carrier – when the carrier comes out, she runs and hides under the bed. On the other hand, she may be relieved to enter it at the vet clinic at the end of her visit.

Carrier Training for your cat


Why your cat may not like her carrier:


  • It only takes her to the vet
  • The carrier is not comfortable – maybe it too small, too big or too open like a cage?
  • The carrier is an unfamiliar object and does not smell like her – smell means a lot to cats who use odors to communicate.

One of the reasons to do carrier training is to try and give your cat some positive associations with her carrier. We want our cats to feel safe in their carriers. It should be a little piece of home that travels with them.

carrier training for your cat: carrier basics


SIZE MATTERS


Your cat should be able to stand up and turn around in her carrier. If she can’t, it is time for a new carrier.  For tips on choosing and maintaining a carrier see  https://www.felinepurrspective.com/tips-for-choosing-a-cat-carrier/

SCENT MATTERS


Start by cleaning the carrier.

  • Hard, plastic carriers: clean with a mild detergent, rinse and wipe dry.
  • Fabric carriers: Launder the “slipcover” on the pad in the bottom. Wash the carrier with mild detergent (unscented if possible) and water, then rinse and let dry. If you are concerned about urine in a fabric carrier, be sure to use an enzymatic (biological) laundry detergent.

Most laundry detergents these days contain enzymes to break down protein and fat based stains in fabrics. However, there are detergents designed to clean materials such as wool and silk that do not have enzymes. Check the list of ingredients on your detergent to see if enzymes are listed.

Once the carrier is clean, place a towel, blanket, or cushion in it. Select something that your cat sleeps on. We want something with her scent on it in the carrier. Place the carrier in a quiet place where your cat hangs out.

carrier training for your cat: three methods


Carrier training for your cat can be done in a number of ways.

Method I: You might be able to simply leave the carrier out with your cat’s blanket and some catnip in it. If your cat goes in and takes a nap, he is comfortable with his “home away from home”.  You should be able to load him in the carrier with some treats or catnip.

Feeding in Carrier BottomMethod II: Feeding your cat in his carrier

Another method to acclimate a cat to his carrier is to feed him in it. This is perhaps more appropriate for easily cleaned hard plastic carriers. The “Kitty Diner” can also be a way to separate cats while feeding, allowing each cat his own place to eat.

 

  • Take the door off the carrier.
  • Place your cat’s food bowl near his carrier.
  • Over the next few days to a week, gradually move the food bowl closer to the carrier.
  • Work up to placing it just inside the carrier.
  • Move the bowl to the back of the carrier.

You should be able to coax him into the carrier with some treats or catnip when you need to travel.

Method III: Carrier Training for Your Cat using a clicker

This may seem more complicated but if your cat is food motivated and knows how to sit and target, it is fast and reliable. You can go a bit slower with a carrier with a removable top. One piece carriers can start at Step 3. 

Keep sessions short.  Make sure your cat is comfortable with one step before moving to the next. This entire process can take as little as a few days or maybe a week or more. Be patient and go at your cat’s pace.  Click on this link for an overview of clicker training.

Step 1 : Top off

  • Lure Kitty into the carrier with the target stick or a trail of treats.
  • Once in, ask her to sit, then click and treat.
  • Lure her out and click and treat.
  • Repeat.

Step 2: Door off

  • Assemble the carrier leaving the door off.
  • Lure your cat in with a target stick or treats. Once in, click and treat.
  • Using treats or the target stick, lure her out. Click and treat.
  • Repeat.

Step 3: Door open

  • Put the door on the carrier.
  • With the door open, lure kitty into her carrier. Click and treat.
  • Lure her out. Click and treat.
  • Repeat.

Step 4: Close the door

  • Lure Kitty into her carrier and close the door.
  • Click and treat.
  • Open the door and have Kitty come out.
  • Click and treat.
  • Repeat.

Step 5: Moving the carrier

  • With your cat in the carrier, pick the carrier up and move it to another room.
  • When you arrive in the other room, open the door and let her out.  Click and treat.

All Done! Celebrate with treats!

A video presentation is available in the video gallery: https://www.felinepurrspective.com/aiovg_videos/carrier-training-your-cat/

Whatever method you use, leave the carrier out where your cat can nap in it or play around it. It will become familiar to your cat, a “part of the landscape”. It will be there in case of emergency, such as a house fire or wildfire, when you have to pack your cat up quickly and leave.

Consider making a cover for the carrier – it can match your decor and your cat will like the feeling of safety afforded by a cozy, dark space.

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Working at a cat hospital, I have become sensitized to my patients’ distress. Many cats are terrified coming to the veterinary clinic. The experience is not only stressful for the cat but it can be stressful for you, the cat owner. Perhaps you feel embarrassed when your cat misbehaves or maybe you just dread the ordeal of getting your cat into his carrier. These are a few of the reasons why we don’t see as many cats at a veterinary clinic as dogs, although cats outnumber dogs as pets.

The net result of this stress and anxiety is that you may delay medical care for your cat because getting to the vet is so stressful.

What can we do to reduce the fear and anxiety of the vet visit for us and our kitties?

This is the first of a series of posts about making vet visits better for your cat. We will start by looking at how your cat feels about the vet clinic.

making vet visits better for your cat (and you!)


from the feline perspective


You know something’s up – your carrier is out. You hide under the bed but your human pulls you out and proceeds to squeeze you into the dreaded box.

You swing along in the air and then are loaded into a larger box that moves and smells funny.

You finally stop moving and swing through the air some more and arrive at another house where you smell lots of other animals. Oh no, not this place again! You can smell other cats – most of these cats too are afraid. As you move through the fog of smells, you arrive in a small room with a metal table.

A strange human opens your carrier door and tries to coax you to come out – you’re not sure what is out there but now your carrier seems like a good place to stay.

Suddenly, your world tilts and you slide out of the carrier onto the cold, hard table.

You hiss your displeasure. Another strange human proceeds to look into your eyes, put a hard plastic thing in your ears, and presses a cold metal disc against your chest.

Then, the strange human pokes you with a needle and you are finally allowed to escape back into the dreaded carrier – at least, it has taken you back home before.

The veterinary visit can make the most mellow cat anxious.

Does your cat…

  • Turn into a frozen lump on the exam table?
  • Or does he become a Tasmanian devil, hissing and striking at the veterinary staff?
  • Or will he frantically eat the treats offered in an effort to soothe himself?

How can we ask our cats to accept handling and medical exams?

Making vet visits better for your cat (and you!)


Sedation is one way to relieve anxiety and fear. But sedation works better when your cat is used to being handled. (For more about sedation, see https://www.felinepurrspective.com/medication-before-your-cats-vet-visit/).

In this series of posts, we are going train our cats to accept the handling that goes along with the veterinary exam. We will break the vet visit down into parts and work on making your cat comfortable with each part. We will use a technique known as “clicker training” to communicate safety and familiarity to your cat.  Your cat voluntarily accepts handling in exchange for something he likes. In this way, your cat becomes an active participant in his health care.

THE VET VISIT IN PIECES


  1. Getting kitty into the cat carrier
  2. The car ride
  3. The waiting room
  4. The exam room/vet exam
  5. Other procedures
  6. Homeward bound

From getting your cat into her carrier to the return trip to home, training can help reduce situational anxiety by making handling and traveling positive, familiar experiences.

However, don’t expect your cat to go through his entire repertoire of behaviors in a distracting environment with strange people such as the veterinary clinic. Unless you train your cat in such an environment, he may behave as if he has never done any of these  things before. However, because he is used to being handled, appropriate handling should not elicit defensive behavior.

A frightened cat fighting for his life is very intimidating to handle. However, the past 2 decades has seen the advent of stress-free handling techniques designed to address the frightened cat. If you have concerns about how your cat is handled at the veterinary practice, consider taking your cat to a Cat Friendly practice, where staff is trained in feline handling techniques.

Making vet visits better for your cat is challenging, even if your cat is calm, relaxed and food motivated.  We will start next week with carrier training.

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